Last November, I enjoyed a fabulous holiday inNamibia. The other main COVID-19 protocol that fremains in the lounge is the at-seat ordering, which I hope is here to stay. For rates and fees of The Business Platinum Card from American Express, click here. Optional shape and buff available to male travellers. Don't try to connect here with two hours or under, you most likely won't make it. in honour of Bill Lawford, the first ever British Airways pilot, who flew the worlds first scheduled international service. 2023 Upgraded Points, LLC. Terms apply to offers below. Hot Tip: If your flight is departing from B or C gates, be sure to head to the Galleries Lounge located at the B gates rather than the Galleries North or South Lounges. We take your comments very seriously as they really help us to improve the site. Thats when youll know youre in the right place. The food was tolerable, the beverages difficult to find, but the staff did work hard. Dining room experience was nice with individual service versus the typical buffet line of the other lounges. However, the cleanliness of some areas of the lounge during my visit left a lot to be desired. AA1542. Many lounges around the world have brought back the pre-pandemic-style self-service buffet. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. Selected lounges at Heathrow Terminal 5 are open. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Nice individuals however they always seem to be focused on another task, maybe not understaff your premier lounge? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). broken coffee machines are not being repaired but switched off. Having been in many other airline business class lounges Im shocked at how poor this is. Treatments are 15 minutes long and are complimentary. I visited during the afternoon, so the full alcohol selection was available to order to my seat. Do you know if thats right? Overall: considering that a gold member spends at least 5000 EUROS on tickets it is strange that BA is not investing half a million to fix at least some minor issues which are really annoying. What Are British Airways Galleries Lounges? This was despite the presence of cleaning supplies which would suggest cleaning was in progress. There a multiple tiers of British Airways lounges, including Concorde Room, Galleries First, Galleries Club, and Arrival Lounges. Since British Airways operates relatively few long haul flights with First Class out of Terminal 3, the latter is mainly a dedicated lounge for oneworld Emerald elites, who can make use of first class lounges when flying in any class of service. The state of the seating left a lot to be desired. It's the only lounge in Terminal 5 with a door for passenger to enter immediately after security without having to walk through all the duty-free shops along the way. There is also a quiet area, a cinema room, and a business center with a printer for passengers who want to work, play, or rest. Learn how your comment data is processed. These exclusive airport spaces have shorter hours of operations than the BA lounges in Terminal 5, so be sure to check your flight ticket beforehand to make sure that the spa is open when you get there. Download your title free of charge while hooked up to the complimentary lounge Wi-Fi and enjoy it at your leisure. You can see the eligible Dragon Pass lounges here: https://en.dragonpass.com.cn/airports/100126#page-1. Unlike many newer, more modern lounges which have outlets at almost every seat, its not the case in the BA Galleries South Lounge. Exit to the right of the Terminal 3 Customs Hall. Daniel's passion for aviation started when his dad and his brother would head to "watch the planes" from Newcastle, his local airport, when he was a kid. The buffet service is varied, featuring foods like meats and cheeses, a salad bar, and snacks like cookies and biscuits. Rental Cars. For more information on our advertisers, see here. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We werent sure if there was any difference between arriving from an international flight and waiting for a domestic flight. At London Heathrow Terminals 3 and 5, all BA lounges are open. No responsibility will be taken by the bank advertiser for these comments. 1805 E. Sky Harbor Circle South. For rates and fees of The Platinum Card from American Express, click here. In mainland Europe, BA's lounges at Geneva , Milan Linate and Rome Fiumicino airports are open. Furniture throughout the lounge is varied and posh. There was also a juice station located where the buffet area used to be. All Rights Reserved. https://www.britishairways.com/en-us/information/lounges. Lacks power ports. Full waiter service and la carte dining are offered on a complimentary. Can we still access the lounge during the layover? By the time they have reached the other side (the equivalent of a years worth of collecting with Barclays Avios Rewards), they will have collected a virtual 18,000 Avios, enough for a return flight to a European city. Jarrod has been writing about the ins and outs of credit cards and loyalty programs, along with airlines and hotels, for over 6 years. Featured Image Credit: British Airways Galleries South Lounge at London Heathrow Airport (LHR). Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. If youre looking for an easy way to get airport lounge access, there are quite a large number of travel rewards credit cards on the market that offer some sort of airport lounge access to cardmembers. The food-and-beverage ordering service also provides information regarding the showers. He is regularly called upon to share his expertise on the latest news within the space, and has been featured in publications such as, The 11 Best Credit Cards for Streaming Services [Netflix, Prime Video, Hulu, Disney+], Full List of U.S. British Airways Lounges Locations, Hours & More [Includes Map], BEST OFFER EVER: Earn $900 Bonus Cash Back. The lounge was busy. Opinions and recommendations are ours alone. In The Concorde Room, customers will also find a discreet experiential display, where they can enjoy each of the stunning scents. This lounge is in the mirror image position of the Aspire lounge (reviewed below), which is by Gate A18 in Terminal 5. This site uses Akismet to reduce spam. Descriptions of the following treatments are taken from the British Airways site: Power-up your skin! How do I take a guest into the lounge area? Travel contests & sweepstakes: win luxury holidays! Excellent bar but mediocre food selection. The terminal was by far the busiest Ive seen in all my pandemic-era flying, as was the British Airways Galleries South Lounge I visited before my flight. To order, you simply scan the QR code at your seat with your smartphone to be directed to the Your Menu website. Opening hours: 0500-2230 Access . British Airways Holidays Olivia Moss has the enviable task of deciding which hotels on the West Coast of the USA make suitable partners, How BAH supports Born Frees vision to preserve and protect wildlife in its natural habitat and treat all animals with compassion and respect, Short-haul routes re-launch from Gatwick, plus we introduce our new global brand ambassador, tennis superstar Emma Raducanu MBE, Copyright 2023 British Airways Ltd. All rights reserved. That will depend on what class of airfare youre flying with British Airways, or whether you have elite status in its Executive Club program. Not to be missed if you are an eligible British Airways passenger arriving or connecting in London Heathrow Terminal 5, the British Airways Arrivals Lounge might be better described as a . London Heathrow Terminal 5. There are five BA lounges located throughout Terminal 5, all of which feature great tarmac views. 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. Access is only granted to those flying in premium cabins or certain elite members of BAs Executive Club. As an international hub that features more lounges than any other airport in the world, London Heathrow Airport certainly has no shortage of outstanding airport oases to choose from. British Airways Galleries Club Lounge LHR Terminal 5A, South (Inside Security) Closed Now 5:00am - 10:00pm Top Complimentary Amenities Premium Food Snacks Spirits & Liquor Beer & Wine Wi-Fi Showers View more amenities Directions London Heathrow Airport LHR Hillingdon, London, UK, United Kingdom Located in Terminal 5A, South (Inside Security). The first lounge has similar issues lack of electricity plugins. list of British Airways lounges in the U.S. first class passengers traveling with British Airways, Galleries Club Lounge South at London Heathrow, The Business Platinum Card from American Express, https://www.britishairways.com/en-us/information/lounges, https://en.dragonpass.com.cn/airports/100126#page-1, British Airways Executive Club Loyalty Program Review, British Airways Visa Signature Card Full Review [2023], The Best Ways to Use 10,000 (or Fewer) British Airways Avios, How to Use the British Airways Avios eStore to Earn More Avios. UA1631 AC5228. BA uses Elemis for amenities in its lounges, lavatories on board, and amenity kits. Credit Card Options for Airport Lounge Access, For rates and fees of The Platinum Card from American Express, click, For rates and fees of The Business Platinum Card from American Express, click. Not only was some of the internal plastic dangerously protruding. Take flight! The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. The bread was crispy, clearly prepared made, and just left to stand. There are 3 ways to gain access to a British Airways Concorde Room the first is by flying first class with British Airways, and only British Airways, meaning a first class ticket with one of British Airways Oneworld partners will not allow you to access the Concorde Room. The Galleries Club lounges feature all the amenities that you would expect to find in a standard business class lounge, including hot and cold food, self-serve tea and coffee, an open bar, showers, and plenty of different areas for lounging. Its a huge lounge but I actually enjoyed it, plenty of space available and the food and drink selections were very expansive. See these cards below: At Upgraded Points, our absolute favorite card for airport lounge access is The Platinum Card from American Express, which includes access to not 1, but 6 different airport lounge networks including Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, Escape Lounges, and Delta Sky Clubs when flying with Delta. Up, up and away! And finally, for those who prefer beer, there was Heineken, BAs Jet Stream by BrewDog, and an alcohol-free Heineken option. To tell us more, its over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole. This bonus value is an estimated valuation. Time + Tide Miavana, the worlds best resort, Amanzoe, the most exclusive hotel in Greece, Review: Four Seasons Resort Mauritius at Anahita, Top 10 best hotels to see the Northern Lights, Travel news: this month (February 2023) in luxury travel, Review: The Oberoi Beach Resort Mauritius, Top 10 best Oberoi Hotels & Resorts in the world, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pocket (Opens in new window), Click to share on Telegram (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to share on Skype (Opens in new window), Blissful beach moments in Mauritius Please keep in mind, however, that it'll take about 15 minutes to walk back if your flight is departing from the A Building. Heathrow requires face coverings for all passengers aged 11 or older and BA requires you to wear a face mask at all times while in the airport. Flying first class with AA, from Dulles to Austin (so a domestic flight) and Gold BA member (Emerald OneWorld). Continuing on, you come to the main area that has a mixture of sofa and armchair seating. The seating is tastefully designed, and includes armchairs, long couches, and long benches with tables. In my opinion BA did a very good job in dealing with the changed way we travel. Similar to the Galleries Club lounges, amenities like hot food, alcoholic and nonalcoholic drinks, and showers, are available. Access to the Galleries Club lounges is open to: The Galleries First Lounge is located below the Galleries Club Lounge in Terminal 5A's South Concourse, across from the Concorde Room. British Airways Premium Economy passengers do not receive lounge access unless they have British Airways Silver status and above or Oneworld Sapphire status and above. Around the UK, BA operated lounges at Aberdeen, Edinburgh and Glasgow airports are open. Discover more than 100 restaurants , shops, and services and find what you need before beginning your next adventure. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. Opening hours 05:00 - 21:00, daily Spacious, peaceful atmosphere Tailored food and drink service Unlimited Wi-Fi and charging facilities Private resting suites* Shower facilities* Prices from 40 per person Book now HOTELS AT HEATHROW You're welcome to stay the night . Champagne from the Champagne Bar is also available for consumption. shopping_bag Shop. First Class passengers who wish to rest up in an environment of comfort and tranquility can also pre-book their own private cabana. Interactions were minimal, but the brief moments I did have were pleasant and professional. There are seven pods available and customers can use the Your Menu lounge app to check if a pod is available in real time. Several fireplaces and works of art adorn the lounge and the seating areas, and reading materials are widely available. The selection of liquors is an interesting mix of top-shelf and more basic brands, including Ciroc, Johnny Walker Black Label, The Singleton of Glendullan 15-year-old single malt, Gordons, Bacardi Carta Blanca white rum, Baileys, and Pimms No. Safe travels! How Do You Access a British Airways Galleries First Lounge? Cool . This site does not include all credit card companies or all available credit card offers. You can enter the Arrivals Lounge if you flew on British Airways to LHR on a same-day, long-haul international flight arriving in Terminal 3 and are**: . The Rental Car Center accommodates all airport rental car companies, their rental counters and vehicles. It will NOT be published. The second time I visited the restrooms, a cleaner was present. Its age is definitely showing, especially when it comes to the tired and shabby seating which, in some cases, is quite literally falling apart at the seams. We arrived at Heathrow after an early morning international flight. Readers of my blog get free VIP perks when booking Virtuoso rates at luxury hotels via Classic Travel. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. Inside, youll find fantastic hotel recommendations and great travel stories. A tier above the Galleries Club lounges, the Galleries First Lounges caters primarily to top-tier oneworld elite status guests, since British Airways First Class passengers can use the Concorde Room. We may be compensated when you click on links from one or more of our advertising partners. The old cinema area is now filled with lounger-type office chairs. We are traveling BA business class from Dallas, TX to Heathrow, where we have a six hour layover before a BA business class flight from Heathrow to Scotland. The BA website says that passengers in first class on either a BA or an AA flight can get into the Concorde Room. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Stopover Super-Charge If youve never had it before, BAs lounge coffee is very good. They appear to have reopened but were fully booked for the duration of my stay. LoungeBuddy for iOS can help you find locations you can access using your ticket class, airline status, credit cards, and memberships. So receiving a Concorde Room card requires a lot of flying with British Airways. Our customers tell us that they love it, since the food is presented to them and they dont need to carry it around the lounge themselves. Update: Due to COVID-19, some locations may be temporarily closed or offering reduced service. If you are planning to rent a car at PHX Sky Harbor, be sure to make a reservation. The spa offers several treatments for the jet-setter looking to recharge after that long haul flight. Because of the Elemis Spa's popularity, queues can be very long, and reservation times may even be completely booked for up to 5 hours before your departure time if things are especially hectic. and pubs complete the eating options at Terminal 5. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of service ba lounge heathrow terminal 5 opening times. Available credit card companies or all available credit card offers I take a guest into the Concorde Room requires... 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Hotel recommendations and great travel stories premier lounge right of the internal plastic dangerously protruding snacks cookies! Been in many other airline Business class lounges Im shocked at how this... 295 reviews of Heathrow Airport Terminal 5, all BA lounges are.. Interactions were minimal, but the staff did work hard was in progress rates and fees of the Business card... Youve never had it before, BAs Jet Stream ba lounge heathrow terminal 5 opening times BrewDog, and an alcohol-free option! Early morning international flight youll know youre in the lounge is the ordering.: Power-up your skin are planning to rent a car at PHX Sky Harbor, be sure to make reservation., long couches, and services and find what you need before beginning your next review.! Pre-Pandemic-Style self-service buffet: Due to COVID-19, some locations may be temporarily closed offering. Fabulous holiday inNamibia seating areas, and snacks like cookies and biscuits and 5, all lounges.